FAQ Shopper Articles

Fail To Log In / Sign In

LOGIN FAIL

To login into your account, please ensure that you have entered the correct email address and/or password. Also, check if your keyboard’s Caps Lock light is on, there aren’t extra blank spaces in the password and keyboard language is correct. If your registered email address and password are correct and you are still unable to sign in successfully, please follow the below steps to set your browsers:

  1. Check if your browser if you have blocked Third-party Cookies option. If the Third-party Cookies option has been blocked, please enable it.
  2. Delete browser cookies