To provide safe and secure place for shopping,
each and every payment is covered under the
Buyer Protection program.
How it works?
01.LET CUSTOMER CONTACT YOU
Each customer on Forstep Style can ask you for refunds, exchanges and returns. However, policies varies from seller to seller. If customer is having a question about a recent order, you will be the first person to contact.
If you and your customer cannot find a resolution, your customer can open a case
03.IT'S ON US
After customer opens a case, we can act as a mediator to work with you and your customer.