If you receive an item and wish to return it for any reason, you need to inform us in writing within 14 working days of receiving the item. You can contact us by clicking on the “Contact Us Here ” button on our store page.
You may also return any item to us within days 14 days, after the package will arrive to you. We will refund only if the item (s) becomes faulty or it’s not in good condition.
Goods are not received (confirming date varies by choosing different courier services). We will then provide you instructions on how to return your item and once your item is received back, we will process your refund via bank transfer. Import duties, taxes or other customs charges will be collected by the shipping service upon delivery. Returns costs are your responsibility, unless otherwise stated on the product detail page.
- Note: Shipping costs shown include fuel surcharges. Import duties, taxes and other customs related charges are not included. Buyers bear all responsibilities for all extra charges incurred (if any).
- Note: They can also include other promotions, discounts or discounts offered by individual sellers to their buyers, and are validated through Forstep Style Marketplace.
If you have any further questions on returns refunds or cancellations, feel free to contact us about anything related to our products.
We will be pleased to help you.