Off-White c/o Virgil Abloh Out Of Office OOO Taupe Low Sneakers

Shipping Countries: United States (US) Minor Outlying Islands, Turks and Caicos Islands, United States (US), Virgin Islands (US), United Kingdom (UK), Canada, Mexico, Hong Kong, Japan, South Korea, Armenia, Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Brazil, Chile, Oman, Syria, Yemen, Libya, Iraq, Lebanon, Qatar, United Arab Emirates, Egypt, Iran, Jordan, Kuwait, Israel, Saudi Arabia, Australia

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Shipping States: Mississippi (United States (US)), North Carolina (United States (US)), Wisconsin (United States (US)), Arkansas (United States (US)), Maine (United States (US)), New Hampshire (United States (US)), Pennsylvania (United States (US)), Maryland (United States (US)), District Of Columbia (United States (US)), Missouri (United States (US)), North Dakota (United States (US)), California (United States (US)), New Jersey (United States (US)), Rhode Island (United States (US)), Florida (United States (US)), Utah (United States (US)), Alabama (United States (US)), Montana (United States (US)), Ohio (United States (US)), Colorado (United States (US)), Indiana (United States (US)), New Mexico (United States (US)), South Carolina (United States (US)), Georgia (United States (US)), Vermont (United States (US)), Alaska (United States (US)), Iowa (United States (US)), Oklahoma (United States (US)), Wyoming (United States (US)), Connecticut (United States (US)), Arizona (United States (US)), South Dakota (United States (US)), Hawaii (United States (US)), Oregon (United States (US)), Armed Forces (AA) (United States (US)), Delaware (United States (US)), Massachusetts (United States (US)), Virginia (United States (US)), Kansas (United States (US)), Tennessee (United States (US)), Idaho (United States (US)), Washington (United States (US)), Kentucky (United States (US)), Armed Forces (AE) (United States (US)), Michigan (United States (US)), Texas (United States (US)), Illinois (United States (US)), Nebraska (United States (US)), West Virginia (United States (US)), Louisiana (United States (US)), Armed Forces (AP) (United States (US)), Minnesota (United States (US)), New York (United States (US)), Nevada (United States (US)), West Azarbaijan (آذربایجان غربی) (Iran), East Azarbaijan (آذربایجان شرقی) (Iran)

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Ready to ship in 3-5 business days from Japan

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Shipping Policy

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We offer both ''free'' and ''paid'' delivery options for all international orders. Free deliveries are sent via ePacket and paid via DHL/FedEx/USPS Express. Usually, we ship out in 3-5 business days following the day order is placed. All packages are trackable. An email containing the tracking number will be sent to you when the order ships out.

You may cancel an order from your account before it is shipped by contacting us from your account first. We are not responsible for delays caused by the customs department in your country. Russian customers take the risk of shipping delays. Packages sent to Russia might take some extra time due to Russia’s customs and we are not responsible for such delays.

Import duties, taxes, or other customs charges may be collected by the shipping service upon delivery

For any further questions, please contact us by clicking the “contact us” button from our store here on the platform OR directly from your account.

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Refund Policy

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Dear customer,

Due to Covid 19 pandemic, all shipments might be late, so please have patience. You may cancel an order from your account before it is shipped by contacting us first. If you receive an item and wish to return it for any reason, you need to inform us in writing within 14 business days following the day of receiving the item.

You can contact us by clicking the “contact us'' button from our store here on the platform OR you can message us directly from your customer account. You may also request a refund within the money-back guarantee time frame of 14 days following the day of receiving the item. We will refund only if the item (s) becomes faulty, it's not in good condition, or goods are not received (confirming date varies by choosing different courier services).

We will then provide you instructions on how to return your item and once your item is received back, we will process your refund. The time it takes for your package to reach us varies depending on where you are returning it from and which courier/postal service are you going to use.

*Please note that working days do not include weekends and bank holidays. This delivery period depends on the courier/postal service you will choose.

Return postage is your responsibility unless the item is faulty, in which case we will refund the return postage. Shipping costs shown may include fuel surcharges. Import duties, taxes, and other customs-related charges are not included (if otherwise stated). Buyers bear all responsibilities for all extra charges incurred (if any).

To be eligible for a return, the buyer’s item must be unused and in the same condition that he/she received it. The buyer’s item must be in the original packaging. Also, their item needs to have a receipt or proof of purchase.

The item(s) you return must be unworn and in their original condition save for your right to inspect the goods and try on the garments. It is your responsibility to ensure that you package the returned goods adequately so that it arrives back to us undamaged. We are not responsible for delays caused by the customs department in your country. Russian customers take the risk of shipping delays. Packages sent to Russia may take some extra time due to Russia’s customs and we are not responsible for such delays.

Import duties, taxes, or other customs charges may be collected by the shipping service upon delivery.

If you have any further questions about returns, refunds, or cancellations, please contact us immediately. We will be happy to answer all of your questions.