We ship these “high top off white yellow shoes” with both free and paid shipping. Please see the size chart bellow before choosign your shoe size.
Ready to ship in 3-5 business days from China
We offer both ''free'' and ''paid'' delivery option for all international orders. Free deliveries are sent via ePocket, and paid via DHL Express. This item ships in 3-5 business days. All packages are trackable. An email contaiting the tracking number will be sent to you when the order shipes out.
You may cancel an order from your account before it is shipped by contacting us from your account first. We are not responsible for delays caused by the customs department in your country. Russian customers take the risk of shipping delays. Packages send to Russia might take some extra time due to Russia’s customs and we are not responsible for such delays.
Import duties, taxes or other customs charges may be collected by the shipping service upon delivery
For any further questions, please contact us by clicking the “contact us” button from our store here on the platform OR directly from your account.
If you receive an item and want a refund, you need to inform us in writing within 7 days of receiving the item.
You can contact us by clicking the “contact us” button from here: https://www.forstepstyle.com/shop/xkicks/
We will refund only if the item (s) never received, or it's slighlty different then images provided. We will not refund if the order is late because of customs delays. If the goods are not received within the prommised delivery time, we will then provide you instructions on how to return your item and once your item is received back, we will process your refund. The time it takes for your package to reach us varies depending on where you are returning it from. We ONLY accept returns send via Fed Ex or DHL because free shipping is not that much safe. Return postage is your responsibility unless the item is faulty or its slighy different then images, in which case we will refund the return postage.
8. To be eligible for a return, buyer’s item must be unused and in the same condition that he/she received it. Buyer’s item must be in the original packaging. Also, their item needs to have the receipt or proof of purchase. The items you return must be unworn and in their original condition save for your right to inspect the goods and try on the garments. It is your responsibility to ensure that you package the returned goods adequately so that it arrives back to us undamaged. We are not responsible for delays caused by the customs department in your country. Russian customers take the risk of shipping. Packages send to Russia may take some extra time due to Russia’s customs.
Import duties, taxes or other customs charges may be collected by the shipping service upon delivery.
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