Retro High OG AJ1 Chicago Red x Off-White Shoes

Shipping Countries: Virgin Islands (US), United States (US), Turks and Caicos Islands, United States (US) Minor Outlying Islands, United Kingdom (UK), Canada, Mexico, Hong Kong, Japan, South Korea, Armenia, Albania, Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Norway, Poland, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Brazil, Australia

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Ready to ship in 1-3 business days

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Shipping Policy

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Dear costumer,

We offer both ''free shipping'' and ''paid shipping'' options for all products listed here at Forstep Style. You may check the delivery cost for this item at checkout.

You may cancel an order from your account before it is shipped by contacting us from your account first. If you receive an item and wish to return it for any reason, you need to inform us in writing within 14 business days following the day of receiving the item.

You can contact us by clicking the “contact us here” button from our store front OR from your account. You may also request a refund within the money back guarantee time frame of 14 days following the day of receiving the item. We will refund only if the item (s) becomes faulty, it's not in good condition (item damaged) or goods are not received within 90 days following the date order placed. (confirming date varies by choosing different courier services).

We will then provide you instructions on how to return your item and once your item is received back, we will process your refund. The time it takes for your package to reach us varies depending on where you are returning it from and which courier/postal service are you going to use (DHL or FEXED)

*Please note that working days do not include weekends and bank holidays. This delivery time period depends on the courier/postal service you will choose.

7. Return postage is your responsibility, unless the item is slightly different than images or faulty, in which case we will refund the return postage. Shipping costs shown may include fuel surcharges. Import duties, taxes and other customs related charges are not included (if otherwise stated). Buyers bear all responsibilities for all extra charges incurred (if any).

8. To be eligible for a return, buyer’s item must be unused and in the same condition as received. Buyer’s item must be in the original packaging. Also, their item needs to have the receipt or proof of purchase.

9. The item(s) you return must be unworn and in their original condition save for your right to inspect the goods and try on the garments. It is your responsibility to ensure that you package the returned goods adequately so that it arrives back to us undamaged. We are not responsible for delays caused by the customs department in your country. Russian customers take the risk of shipping delays. Packages send to Russia may take some extra time due to Russia’s customs and we are not responsible for such delays.

10. Import duties, taxes or other customs charges may be collected by the shipping service upon delivery.

If you have any further questions on returns, refunds or cancellations, feel free to contact us immediately. We will be happy to answer all of your questions

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Refund Policy

---

Dear costumer,

You may cancel an order from your account before it is shipped by contacting us first. If you receive an item and wish to return it for any reason, you need to inform us in writing within 14 business days following the day of receiving the item.

You can contact us by clicking the “contact us'' button from our store here on the platform OR you can mesage us directly from your customer account. You may also request a refund within the money back guarantee time frame of 14 days following the day of receiving the item. We will refund only if the item (s) becomes faulty, it's not in good condition or goods are not received (confirming date varies by choosing different courier services).

We will then provide you instructions on how to return your item and once your item is received back, we will process your refund. The time it takes for your package to reach us varies depending on where you are returning it from and which courier/postal service are you going to use.

*Please note that working days do not include weekends and bank holidays. This delivery time period depends on the courier/postal service you will choose.

7. Return postage is your responsibility unless the item is slightly different than images or faulty, in which case we will refund the return postage. Shipping costs shown may include fuel surcharges. Import duties, taxes and other customs related charges are not included (if otherwise stated). Buyers bear all responsibilities for all extra charges incurred (if any).

8. To be eligible for a return, buyer’s item must be unused and in the same condition that he/she received it. Buyer’s item must be in the original packaging. Also, their item needs to have the receipt or proof of purchase.

9. The item(s) you return must be unworn and in their original condition save for your right to inspect the goods and try on the garments. It is your responsibility to ensure that you package the returned goods adequately so that it arrives back to us undamaged. We are not responsible for delays caused by the customs department in your country. Russian customers take the risk of shipping delays. Packages send to Russia may take some extra time due to Russia’s customs and we are not responsible for such delays.

10. Import duties, taxes or other customs charges may be collected by the shipping service upon delivery.

If you have any further questions on returns, refunds or cancellations, feel free to contact us immediately. We will be happy to answer all of your questions.