WHAT IS FORSTEP STYLE FASHON MARKETPLACE?
Forstep Style marketplace is an online fashion platform that enables thirty party sellers to open an online shop on the site and sell fashion to anyone, anywhere. Forstep Style marketplace is an online site which provides a platform for independent boutiques and brands, fashion designers, and online fashion shops which are small, medium or large fashion businesses (selling their own label, brands or multi brands). In other words, Forstep Style fashion marketplace is the place (venue) where anyone, anywhere, can sell fashion to anyone, anywhere online.
Forstep Style Marketplace meets the needs of 20 something customers by providing a place to discover youthful fashion, including the best in urban clothing online. Forstep Style marketplace reserve the right to remove sellers that do not fall within this category at any time.
Forstep Style Marketplace supports urban fashion shops that are small and medium businesses, and Forstep Style supports multi-brand stores that may possibly have their own store and are looking to diversify their selling options.
Forstep Style permits sellers to list fashion gadgets and selected stationery items to complement their clothing and/or accessory ranges. Products photographs must be appropriate to Forstep Style’s brand spirit. However, we know that this kind of restrictions, often seems to be subjective perception. Forstep Style Team reserve the right to remove or reject any listing without prior notice seller, which does not meet this criteria.
Fashion gadgets: If making reference to third parties intellectual property rights, you must ensure that their intellectual property rights are used only where it is necessary to indicate the intended purpose of the fashion gadgets, in accordance with intellectual property law.
FORSTEP STYLE IS AN ONLINE FASHION PLATFORM (VENUE)
Forstep Style Marketplace acts as a venue to allow users, who comply with this agreement. Forstep Style Marketplace’s policies to offer, sell and buy certain goods within a fixed-price format. Forstep Style is directly involved in the transactions between users.
As a result, Forstep Style has a control over the financial transactions and we have a full right to manage, process, approve, refund, or in rare cases to cancel money transactions. With respect to each item for which costumers have been paid on the Site, costumers may authorise Forstep Style (as applicable) to act as their agent with the relevant merchant from which costumers have bought item (s) from, for such item(s) that may be subject to dispute.
Forstep Style Marketplace has no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to pay for items.
Forstep Style Marketplace has the right to pre-screen any content or information provided by sellers. Also, we might ask sellers for their account password in case of customer disputes. Also, Forstep Style Marketplace cannot and does not transfer legal ownership of items from the seller to the buyer.
Forstep Style Marketplace cannot guarantee the true identity, age, gender, nationality and / or authenticity of account information of a user and encourages you to communicate directly with transaction partners through the tools available on the Site and asks that you do not arrange to meet users from the Site in person.
You agree that Forstep Style Marketplace is a venue and as such is not responsible or liable for any content, for example, data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, reviews and links posted by you, other users, or outside parties on Forstep Style. You use Forstep Style Marketplace service at your own risk.
SELLER MEMBERSHIP ELIGIBILITY
Age: You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Forstep Style Marketplace may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and may change its eligibility criteria at any time without notice to you. This provision is void where prohibited by law and the right to access the Site is revoked in such jurisdictions.
Compliance: You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes payable as a result of your activity on the Site. In addition, you agree to abide by Forstep Style’s policies as stated in this Agreement and listed below (if applicable to your activities on or use of the Site) as well as all other operating rules, policies and procedures that may be published from time to time on the Site by Forstep Style, each of which is incorporated herein by reference and each of which may be updated by Forstep Style from time to time without notice to you:
Terms and Conditions
In addition, some services offered through the Site may be subject to additional terms and conditions published by Forstep Style Marketplace from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.
Password: Keep your password secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify Forstep Style of any unauthorised use of your password or any breach of security. You also agree that Forstep Style cannot and will not be liable for any loss or damage arising from your failure to keep your password secure. You agree not to provide your username and/or password information to any other party other than Forstep Style without Forstep Style’s express written permission.
Account Information: You must keep your account information up-to-date and accurate at all times, including a valid email and shipping address. To create a seller account and start selling on Forstep Style you must provide and maintain a valid payment account and ID.
Account Transfer: You may not transfer or sell your Forstep Style account and User ID to another party. If you are registering as a business entity, you personally guarantee that you have the authority to bind the entity to this Agreement.
Account Ownership: All sellers may hold and operate one active vendor account at any one time and the selling account must only be operated by the named account holder. If a secondary account is required then the store must request prior written permission from Forstep Style. Forstep Style reserves the right to reject any such request and may, at its discretion, terminate additional selling accounts or selling accounts being operated by a person other than the named account holder without prior warning.
Feedback: Marketplaces such as ours takes feedback integrity seriously. Sellers may offer small incentives for general feedback, however manipulation and/or bribery is not tolerated. This includes feedback from a related account, offering incentives/bribes in return for specific feedback. Forstep Style team reserve the right to remove any feedback which it suspects has been posted as a result of such manipulation or bribery and as a resoult it may close the seller account to which it relates.
Right to Refuse Service: Forstep Style reserves the right to refuse service to anyone at any time. Forstep Style’s services are not available to temporarily or indefinitely suspended Forstep Style members. Forstep Style reserves the right, in sole discretion, to cancel unconfirmed or delete inactive accounts in anytime.
FEES AND SERVICES
Forstep Style charges a percentage of the sale price when the item sells. Forstep Style’s Features and Fees are subject to change, are incorporated into this Agreement by reference. Increase to the Fees & Commission for Forstep Style’s services are effective after Forstep Style provides you with at least thirty (30) days’ notice by posting the changes on the Site. However, Forstep Style may choose to temporarily change the Fees & Commission for its services for promotional events; such changes are effective when Forstep Style posts the temporary promotional event on the Site. Forstep Style may decrease the fees as stated in the Fees & Commission with no notice to you. Forstep Style may, at its sole discretion, change some or all of Forstep Style’s services at any time. In the event Forstep Style introduces a new service, the fees for that service are effective at the launch of the new service. Unless otherwise stated, all fees are calculated in EUR at back-end in accordance with the exchanging rate at the moment of the transaction
Seller accounts must stay up-to-date with all fees owed or the account may be suspended until all outstanding fees are paid in full. In the event that a Boutique’s product count falls to zero their storefront will no longer show on site. Seller account can be closed or downgraded at any time and it is the responsibility of the store or boutique owner to manually terminate their store/boutique status from their Account page.
All fees are inclusive of VAT where applicable. In certain circumstances fees will not be subject to EU VAT but you may be liable to indirect taxes in your own country. Forstep Style recommends that you research whether you are liable to declare such taxes to the relevant tax authorities. A valid VAT identification number is required for those sellers who are VAT-registered and with ‘verified’ checkmark. Sellers outside of EU are liable to notify Forstep Style of any change in VAT status.
Fees and Termination: If Forstep Style terminates your account, if you close your account, or if the payment of your Forstep Style fees cannot be completed for any reason, you remain obligated to pay Forstep Style for all unpaid fees plus any penalties, if applicable. If the seller’s account is not paid in full, the seller risks penalties such as the suspension of privileges, termination of the account and/or legal action. If you have a question or wish to dispute a charge, contact Forstep Style as soon as possible.
LISTING AND SELLING
Listing Description: By listing an item to sell on the Site you warrant that you and all aspects of the item comply with Forstep Style’s published policies. You also warrant that you may legally sell the item. You must accurately describe your item and all terms of sale in your listing. Your listings may only include text descriptions, pictures and other content relevant to the sale of that item. All items must be listed in an appropriate category with appropriate tags. You must not list an item more than once, unless the item’s listing has naturally expired. If the “in stock” quantity is more than one, all items in that listing must be identical with the only exception being minor variations arising from items being hand-finished which must be included on the listing.
Binding Sale: All sales are binding. The seller is responsible for shipping up to the point of delivery or otherwise completing the transaction with the buyer within 20 days, unless there is an exceptional circumstance, such as: (a) the buyer fails to meet the terms of the seller’s listing (such as payment or delivery method), or (b) the seller cannot authenticate the buyer’s identity. The buyer is obligated to deliver appropriate payment for items purchased, unless there is an exceptional circumstance.
Fee Avoidance: The price stated in each item listing description must be an accurate representation of the sale. Sellers may charge reasonable shipping and handling fees to cover the costs for packaging. Sellers may not charge excessive shipping fees or otherwise avoid fees. You may not alter the item’s price after a sale for the purpose of avoiding Forstep Style Marketplace transaction fee or use another user’s account without permission. Sellers should not encourage buyers to purchase an item listed on Forstep Style Marketplace outside of Forstep Style Marketplace site. This may also constitute fee avoidance.
Promotional Codes: Sellers may issue promotional codes for promotional purposes only and these are to be used against purchases from the issuing seller’s store only. Promotional codes have no cash value and cannot be exchanged for money, credit or as a gift cards. Sellers are expressly prohibited from selling promotional codes for their store and/or Forstep Style site. If the Seller is found to be selling promotional codes this may constitute fee avoidance.
Badge use: If a Seller would like to use ‘verified” badge to advertise and promote their listing on Forstep Style, they will need to send prior written permission to do so. Please contact support for more information.
PROHIBITED, QUESTIONABLE AND INFRINGING ITEMS AND ACTIVITIES
You are solely responsible for your conduct and activities on and regarding to Forstep Style and any and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links (together, “Content”) that you submit, post, and display on Forstep Style Copyright Policy. Forstep Style has the right to use seller’s content which is provided by their side for a marketing and promotion purposes. Restricted Activities: Your Content and your use of Forstep Style:
• Must not be false or inaccurate
• Must not be fraudulent or involve the sale of iligal or stolen items
• Must not breach this Agreement, any site policy or community guidelines, or any applicable law or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising)
• Must not contain items that have been identified as hazardous to consumers
• Must not be defamatory, libellous, unlawfully threatening, unlawfully harassing, impersonate or intimidate any person (including Forstep Style staff or other users), or falsely state or otherwise misrepresent your affiliation with any person, through for example, the use of similar email address, nicknames, or creation of false account(s) or any other method or device• Must not be obscene
• Must not contain or transmit any code of a destructive nature that may damage, interfere with, intercept or expropriate any system, data or personal information
• Must not modify, adapt or hack Forstep Style or modify another website so as to falsely imply that it is associated with Forstep Style;
By uploading Content to Forstep Style Marketplace you promise that you own and/or have the right to use such Content in this manner and that such Content does not infringe any third party intellectual property rights. In the event that Forstep Style Marketplace receives a complaint in respect of any Content posted by you it shall be your sole responsibility to deal with such a complaint and to compensate Forstep Style Marketplace for any loss suffered. Forstep Style Marketplace reserves the right to remove any such Content immediately.
By uploading store images (shop banners) to Forstep Style Marketplace, you agree that Forstep Style Marketplace has the right to use your images to promote Forstep Style Marketplace and/or your store or boutique in any external press.
Re-Posting Content: By posting Content on Forstep Style Marketplace, it is possible for an outside website or a third party to re-post that Content. You agree to hold Forstep Style Marketplace harmless for any dispute concerning this use. If you choose to display your own Forstep Style Marketplace-hosted image on another website, the image must provide a link back to its listing page on Forstep Style.
Idea Submissions: Forstep Style Marketplace considers any unsolicited suggestions, ideas, proposals or other material submitted to it by users via the Site or otherwise (other than the Content and the tangible items sold on the Site by users) (collectively, the “Material”) to be non-confidential and non-proprietary, and Forstep Style Marketplace shall not be liable for the disclosure or use of such Material. If, at Forstep Style Marketplace’s request, any member sends Material to improve the site (for example to customer support), Forstep Style Marketplace will also consider that Material to be non-confidential and non-proprietary and Forstep Style Marketplace will not be liable for use or disclosure of the Material. Any communication by you to Forstep Style Marketplace is subject to this Agreement. You hereby grant and agree to grant Forstep Style Marketplace, under all of your rights in the Material, a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully-paid, sub licensable and transferable right and license to incorporate, use, publish and exploit such Material for any purpose whatsoever, commercial or otherwise, including but not limited to incorporating it in the systems, documentation, or any product or service, without compensation or accounting to you and without further recourse by you.
INTERACTIONS WITH OTHER USERS AND PRIVATE MESSAGING
Users are solely responsible for interactions with others. Users understand that Forstep Style Marketplace does not in any way screen its users. All users agree to exercise caution and good judgment in all interactions with others, particularly if meeting offline or in person.
Messaging is your way to communicate privately with other Forstep Style Marketplace members. It’s essentially email, but purely for Forstep Style Marketplace members. Messages are primarily intended for communicating about transactions and orders that are underway.
You must not use Messages to send unsolicited advertising or promotions, request samples, loans, donations or “spam”. You must not pass on email addresses or any other information on to third parties. Spamming other stores in order to ask them to ‘follow’ your own store will not be tolerated. Please use common sense when giving out personal information to others via messaging, for example don’t send someone your credit card details.
You must not use messages to knowingly harass, threaten, blackmail or abuse another member. If someone explicitly tells you not to contact them, you must not use Messages to contact them again, unless you are involved in an open transaction.
You must not use Messages to interfere with a transaction. This means… You must not contact another member to buy or sell an item listed on Forstep Style Marketplace outside of the Forstep Style Marketplace site. This may also constitute fee avoidance.
You must not communicate with a member involved in an active or completed transaction to warn the member away from a particular buyer, seller or item. As an anti-spam measure, sending too many messages too quickly may auto-disable your account. Contact
The Forstep Style team who will review account activity and enable your account if spam-free.
Forstep Style Marketplace does not control the Content provided by users that is made available on Forstep Style Marketplace. You may find some Content to be offensive, harmful, inaccurate, or deceptive. There are also risks of dealing with underage persons or people acting under false pretence. Additionally, there may also be risks dealing with international trade. By using Forstep Style Marketplace, you agree to accept such risks and that Forstep Style Marketplace (and Forstep Style Marketplace’s directors, agents, officers subsidiaries, joint ventures and employees) is not responsible for any acts or commissions of users on Forstep Style Marketplace. Please use caution, common sense, and practice safe buying and selling when using Forstep Style Marketplace.
Other Resources: Forstep Style Marketplace is not responsible for the availability of outside websites or resources linked to or referenced on the Site. Forstep Style Marketplace does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources.
You agree that Forstep Style Marketplace shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or resources or via pop ups which may appear when accessing the Site from your computer.
RESOLUTION OF DISPUTES AND RELEASE
In the event a dispute arises between you and other user on the Site, please contact Forstep Style Marketplace.
Any dispute arising from or relating to the subject matter of this Agreement shall be subject to the exclusive jurisdiction of the courts of Republic of Bulgaria. Use of the Site is not authorised in any jurisdiction that does not give effect to all provisions of the Agreement, including without limitation, this section.
Should you have a dispute with one or more users, or an outside party, you release Forstep Style Marketplace (and its officers, directors, agents, subsidiaries, joint ventures and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.
Forstep Style Marketplace, for the benefit of users, may try to help users resolve disputes. Forstep Style Marketplace does so in its sole discretion, and it has no obligation to resolve disputes between users or between users and outside parties. To the extent that Forstep Style Marketplace attempts to resolve a dispute it will do so in good faith based solely on its this agreement and its policies. Forstep Style Marketplace will not make judgements regarding legal issues or claims and all disputes related to financial transactions will ultimately be determined by our payment partner.
FORSTEP STYLE’S INTELLECTUAL PROPERTY
Forstep Style Marketplace, and other Forstep Style graphics, logos, designs, page headers, button icons, scripts, and service names are trademarks or trade dress of Forstep Stylе and its subsidiaries. Forstep Style Marketplace’s copyright, trademarks, service marks, logos, business name, domain name, rights in get up and trade dress and all other intellectual property rights may not be used, including without limitation as part of trademarks and/or as part of domain names or email addresses, in connection with any product or service in any manner that is likely to cause confusion.
Without limiting any other remedies, Forstep Style Marketplace may, without notice, and without refunding any fees, delay or immediately remove Content, warn Forstep Style Marketplace’s community of a user’s actions, issue a warning to a user, temporarily suspend a user, temporarily or indefinitely suspend a user’s account privileges, terminate a user’s account, prohibit access to the Site, and take technical and legal steps to keep a user off the Site and refuse to provide services to a user if any of the following apply:
Forstep Style Marketplace, officers, directors, employees, and suppliers provide Forstep Style Marketplace’s web site and services “as is” and without any warranty or condition, express, implied or statutory. Forstep Style Marketplace, its officers, directors, employees and suppliers specifically disclaim any implied warranties of title, merchant ability, performance, fitness for a particular purpose and non-infringement. In addition, no advice or information (oral or written) obtained by you from Forstep Style Marketplace shall create any warranty.
IN NO EVENT SHALL FORSTEP STYLE MARKETPLACE, AND (AS APPLICABLE) ITS OFFICERS, DIRECTORS, EMPLOYEES OR SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SITE, FORSTEP STYLE MARKETPLACE’S SERVICES, OR THIS AGREEMENT, INCLUDING WITHOUT LIMITATION, LOST PROFITS, BODILY INJURY, EMOTIONAL DISTRESS, OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
YOU AGREE TO INDEMNIFY AND HOLD FORSTEP STYLE MARKETPLACE AND (AS APPLICABLE) FORSTEP STYLE MARKETPLACE’S PARENT, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE LEGAL FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR BREACH OF THIS AGREEMENT OR THE DOCUMENTS IT INCORPORATES BY REFERENCE, OR YOUR BREACH OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.
Forstep Style Marketplace does not guarantee continuous, uninterrupted access to the Site, and operation of the Site may be interfered with by numerous factors outside Forstep Style Marketplace’s control or otherwise.
LEGAL COMPLIANCE AND TAXES
You shall comply with all applicable domestic and international laws and regulations regarding your use of the Site and any Forstep Style Marketplace service and, if applicable, your listing, purchase, solicitation of offers to purchase, and sale of items. In addition, you shall be responsible for paying any and all taxes applicable to any purchases or sales of items you make on the Site.
If any provision of this Agreement is held unenforceable, then such provision will be modified to reflect the parties’ intention. All remaining provisions of this Agreement shall remain in full force and effect.
You and Forstep Style Marketplace are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
FORSTEP STYLE MARKETPLACE SERVICE
Forstep Style Marketplace reserves the right to modify or terminate the Forstep Style Marketplace service for any reason, without notice, at any time. Forstep Style Marketplace reserves the right to alter these agreement or other Site policies at any time, so please review the policies frequently. If Forstep Style Marketplace makes a material change Forstep Style Marketplace will notify you here, by email, by means of a notice on our home page, or other places Forstep Style Marketplace deems appropriate. What constitutes a “material change” will be determined at Forstep Style Marketplace’s sole discretion, in good faith, and using common sense and reasonable judgement.
CHOICE OF LAW
This Agreement shall in all respects be interpreted and governed by the laws of Republic of Bulgaria.
Sections What is Forstep Style Marketplace Is A Venue, Membership Eligibility, Fees And Services, Listing And Selling, Prohibited, Questionable And Infringing Items And Activities, Content, Information Control, Interactions With Other Users And Private Messaging, Resolution Of Disputes And Release, Forstep Style Marketplace’s Intellectual Property, Breach, Privacy, No Warranty, Liability Limit, Indemnity, No Guarantee, Legal Compliance; Taxes, Severability, No Agency, Forstep Style Marketplace Service, Choice of Law, Survival, Notices, Disclosures shall survive any termination or expiration of this Agreement. Forstep Style reserves the right to change the above mentioned sections, without any prior to its users.
Except as explicitly stated otherwise, any notices shall be given to the email address you provide to Forstep Style Marketplace (either during the registration process or when your email address changes). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid.
Alternatively, Forstep Style Marketplace may give you notice by post to the address provided to Forstep Style Marketplace. In such case, notice shall be deemed given three days after the date of posting. Please note that Forstep Style Marketplace will deal with all complaints (on valid receipt of your notice) as soon as they can and within a reasonable timeframe. For issues with intellectual property, please provide us the notice as specifie at [email protected]
Information Collected or Received
To use Forstep Style platform, you will need to provide us with a valid email address and you may be able to choose a username (shop name if you are registering as a vendor). Depending on the services you choose, we may collect additional information, for example: information in private channels like support conversations between you and registered users on the Site, information provided at checkout such name and surename, billing and shipping addresses, country, state, city, and phone number. We may also collect company billing information, such as company’s business bank account, bank name, personal ID and/or tax ID, a business telephone number, business social media URL and personal identification documents that proves boutiques identity. Please note that for security and performance reasons, such content may need to be accessed by certain Forstep Style personnel from time to time. Your shop name is publicly displayed and connected to your activity on the Site. Other people may see the date you joined; ratings, reviews, number of transactions and related photos for items you sold; your profile information; items you listed for sale; your shop pages and policies; your shop social media platforms (if attached); sold item listings and the number of items sold; and comments you post in the review section. You may optionally choose to provide and publicly display your full name and other personal information (such as physical boutique location). You may connect to Forstep Style with an external application, in which case Forstep Style may receive information from that other service, as explained below. We collect information from you in several different ways on this Site. One goal in collecting such information from you is to provide an efficient, meaningful, trustworthy and customised experience for all users.
For example, we can use your personal information to:
Help make this Site easier for you to use by not having to enter information more than once.
Help users quickly find information, products, and services related to your presence on the Site.
Help us create content on this Site that is most relevant to other users.
Alert all users to new information, products, promotions, announcements and services that we offer.
Help us verify you by providing us real and genuine, real time information.
Registration and Listings. Before using certain parts of this Site or listing products, you must complete an online registration form. During registration, you will be prompted to provide to us real and genuine information related to the type of the account you are creating (for buying or selling), including but not limited to your name, surename, email, birthday, password, state, city, billing and shipping addres, shop name, payment information and phone number. In addition, we may also ask you for your country of residence and/or your business’s country or state of operation, so we can comply with applicable laws and regulations, and for your business bank account. These kinds of personal and/or business information are used for billing and payment purposes, to prove and verify user identity, to communicate with you about your orders and our Site, for announcements and for internal marketing purposes. If we encounter a problem when processing your order, we use such information to contact you.
Email Addresses. Several locations of the Site allows you to enter your company (shop) email address for purposes including but not limited to: to notify you when a new order is made from your shop; to request us to notify you when any change is made regarding to your order; to request us to notify you when we receive a new brand, new product style, or event announcement; to ask email you if we have a reason to believe that your seller account is no more active on the Site; to sign up for our email newsletter and special offers, news and discounts for sellers; Your participation in a contest is mandatory. We use this information to notify sellers about changes that matters their activity on marketplace. Your email address may be publicly displayed and visible to all visitors on the Site.
Cookies and Other Technology. We use technologies such as cookies, log files, and flash cookies for several purposes, including to help understand how you interact with our site and services, in order to provide a better experience and support our affiliate program. Like many sites, this Site employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, recognise you and your access privileges, and track your Site usage.
As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited or what products are purchased. Please note that any information collected by Facebook via cookies and web beacons is not linked to any customer’s personal information collected by us.
Log Files. As is true of most web sites, the Site server automatically recognises the Internet URL from which you access this Site. We may also log your Internet protocol (“IP”) address Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.
Age and ownership. We respect companies’ privacy. We collect company information to prove and verify your company identity on the Site, as you are aware that we approve only professional sellers (companies) to sell products on the Site. Forstep Style will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active, or as needed to provide you services. If you no longer want Forstep Style to use your information to provide you services, you may close your account. Forstep Style will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please note that closing your account may not free up your email address, username, or shop name for reuse on a new account. You may inform us of any changes regarding your personal data and we may update or delete your personal data accordingly. We’ll respond to your request within a reasonable timeframe.
We also respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
Use And Disclosure
Internal Use. We use your personal and business information to process orders and provide our customers good customer service. We may internally use your business (shop) information to improve our Site’s content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.
Communications with You: We will use your business information to communicate with you about our site and your orders, refunds, returns, disputes and deliveries. Also, we may send you a confirmation email when you register a vendor account on the Site. We may send you a service-related announcement on the rare 4 occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for contests; to request us to notify you when we receive a new brand, new product style, new product size or announce new strategic partnership; to sign up for our email newsletter and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe of future emails. Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.
External Use. We want to provide you with excellent service and to offer you a great selection – we primarily sell merchandise, not information. We do not sell, rent, trade, license or otherwise disclose your specific personal & business information or financial information to anyone, except that: As do most catalogues and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver your earned commission back to your bank account, we must share some information with financial-services corporations such as credit-card processors and issuers. We also partner with third parties (such as the DHL, TNT or Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally and business identifiable information such as your boutique name, business address, email, and phone number.
Similarly, to help you sell products and provide customer service to your buyers, we must provide your business bank account number to financial-services corporations such as credit- card processors and issuers. When we submit your credit card number for authorisation, we use state-of-the-art data encryption to protect your information.
We may share non-business and non personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
Uses and Sharing
You may review and change your information in your account settings, and you may remove certain optional pieces of information. You may control the receipt of certain types of communications from Forstep Style in your account settings. And although Forstep Style does not currently respond to “do not track” browser headers, you may opt out of online behavioural ads through this link: http://www.aboutads.info/choices/. You also may limit certain tracking by disabling cookies in your web browser.
Information Collected or Received
As a seller on Forstep Style Marketplace you are required to provide a valid shop name, valid valid email address and a valid phone number at registration that represents and proves your shop identity on Forstep Style. Depending on which services you choose to use, Forstep Style may require additional information to provide the service, such as your shop name, billing and payment information, including billing address, telephone number, credit card information, your business home bank, telephone number, and/or a physical postal address. Sellers on Forstep Style are obligated to verify their business presence on the Site, therefore we require to provide us valid ID and/or VAT proof, such as business ID card or driving license. As our seller, if you choose to use bank transfer as a payment method (“Bank Transfer”), Forstep Style may require information such as your social security number, identification ID or tax ID, business bank account information, credit card information and/or other proof of identification in order to verify your identity and provide this service to you and to comply with applicable law. We may store credit card information and use it for both billing and payment purposes. Forstep Style may contact individual shop owners to confidentially request more information about their shops or items listed on the Site, or to ensure compliance with our rules and applicable law.
Your shop name is publicly displayed and connected to your activity on Forstep Style. Other people may see the date you joined, reviews, and ratings, shop information, items listed for sale, shop pages, sold item listings, available coupons as well as boutique’s social media profiles and comments in the review section.
Forstep Style Marketplace automatically receives and records information from your browser or your mobile or tablet device when you visit the Site, such as your IP address or unique device identifier, cookies and data about which pages you visit on the Site and stores it in log files. We may combine this automatically collected information with other information we collect about you. This information helps us to prevent fraud and keep the Site secure, analyse and understand how the Site works for members and visitors, and provide a more personalised experience for members and visitors.
Forstep Style may receive or obtain information (for example: an email address or IP address) about a person who is not yet a registered Forstep Style member (a “non-member”) in connection with certain Forstep Style features, such as when a non-member subscribes to an Forstep Style newsletter, a member invites a non-member to visit the Site, a member uploads non-member information using the contact uploader feature, a non-member engages in a transaction, or a member sends a gift card code to a non member. Non-member information is used only for the purposes disclosed when it was submitted to Forstep Style. A non-member can contact Forstep Style if they do not want Forstep Style to retain their information.
Forstep Style Marketplace may share your Account Information with banks or customers to enable your transactions on the Sites to be completed. In addition, we may use your Account Information to determine your credit-worthiness and, in the process of such determination, we may need to make such Account Information available to banks or credit agencies. While we have in place up-to-date technology and internal procedures to keep your Account Information and other Personal Data secure from intruders, there is no guarantee that such technology or procedures can eliminate all of the risks of theft, loss or misuse.
Forstep Style Marketplace may provide statistical information to third parties, but when we do so, we do not provide personally-identifying information without your permission.
Choice & Control
We know that users of Forstep Style value having control over their own information, and therefore Forstep Style gives you the choice of providing, editing or removing certain information, as well as choice over how we contact you. You may change or correct your account information (except your username) on the Site. You may also remove certain optional information on the Site, such as your shop name. For various reasons, Forstep Style may send you messages about our services or your activity. Some of these messages are required, service-related messages for members (such as transactional messages or legal notices). Other messages are not required, (such as newsletters), and you can control which optional messages you choose to receive by changing your settings in your account. If you have chosen to connect your account to an external, third-party application, such as Facebook for example, you can change your settings and remove permission for the app by changing your account settings. If you no longer wish to use our services or receive service-related messages, then you may close your seller account.
Messages from Forstep Style Marketplace
On occasion, Forstep Style will contact you. Primarily, these messages are delivered by email or by push notifications, and every account is required to keep a valid email address on file to receive messages. Forstep Style may contact you by telephone to provide member support or for transaction related purposes if you give us permission to call you. Additionally, Forstep Style may send you an SMS message or physical mail in order to provide you with customer support or to provide you with information about products and features you may find of interest. You may update your contact preferences in your account settings. Some messages from Forstep Style are service-related and required for members. Examples of service-related messages include a seller verification / confirmation email when you verify your seller account, email confirmation / welcome seller email, notification of a new order, change your information and correspondence with Forstep Style’s support team. You may not opt out of receiving service-related messages from Forstep Style, unless you close your account. Forstep Style may also send you messages related to certain features or your activity on the Site. Forstep Style may send you news or updates about changes to our Site, or services. From time to time, we may develop new types of messages and share them with you to inform you about our services. Primarily, members will receive these messages via email or notifications, but you may choose to opt out of receiving different types of messages. Forstep Style offers optional email newsletters. When you register for an account, or choose to subscribe to a newsletter, you will receive newsletters from us. Newsletters are available to both members and non-members. Members may subscribe or unsubscribe from optional newsletters under account settings or by following the instructions contained in the newsletter emails. Non- members may subscribe by providing an email address, which will only be used by Forstep Style for these newsletters. Non-members may unsubscribe from newsletters by following the instructions contained in the newsletter emails.
Information Uses, Sharing & Disclosure
We respect your privacy. Forstep Style will not disclose your name, email address or other personal and/or business information to third parties without your consent, except as specified in this policy. We generally use the information to provide and improve our services and products, for billing and payments, for identification and authentication, for targeted online and offline marketing, to contact members or interested parties, and for general research and aggregate reporting.
Forstep Style Marketplace limits access to your personal and/or information to those whom we believe reasonably need that information to provide products or services to you or in order to do their jobs.
As part of the buying and selling process, Forstep Style will facilitate the sharing of information between the two members involved in the transaction, such as the other Forstep Style member’s email address, user name, shipping address, and payment information. By making a sale or a purchase on Forstep Style you are directing us to share your information in this way. We expect you to respect the privacy of the member whose information you received. As described in Forstep Style ‘s Terms and Conditions and Forstep Style’s Transactional Services, you have a limited license to use that information only for Forstep Style-related communications or for Forstep Style facilitated transactions. Forstep Style has not granted you a license to use the information for unsolicited commercial messages or unauthorized transactions. Without express consent from that person, you must not add any Forstep Style member to your email or physical mailing list or misuse any member’s personal and/or business information. Remember that you need to comply with all relevant legal rules when you use our service. This includes applicable data protection and privacy laws which govern the ways in which you can use another Forstep Style member’s information.
We also may disclose personally identifiable information to parties in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such cases, Forstep Style may disclose a name, address, country, phone number, email address, ID, tax ID and company name.
Forstep Style is affiliated with a variety of professional sellers and works closely with them. You may offer promotions (including email promotions) or sell items or services to customers through Forstep Style. Forsep Style may also provide services or sell products jointly with affiliated businesses. When an affiliated business is associated with your transaction, we may share information related to the transaction with that affiliated business to facilitate your transaction.
Forstep Style may share demographic information with business partners, but it will always be aggregated and anonymously, so personally and business-identifiable information is not revealed.
Forstep Style has the right to engage third party companies and individuals (such as payment processors, research companies, analytics and security providers) to help provide our services. These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to Forstep Style not to disclose or use your information for other purposes.
We can only speak for ourselves; this policy does not apply to the practices of third parties that Forstep Style does not own or control, or individuals that Forstep Style does not manage.
If you provide your information to others, different practices may apply to the use or disclosure of the information you provide to them. Forstep Style does not control the privacy policies of third parties, including other Forstep Style members. Forstep Style is not responsible for the privacy or security practices of Forstep Style members or other websites on the Internet, even those linked to or from the Forstep Style Site. Please, send questions to us before you disclose your personal and/or business information to others.
The security of your personal information is important to us. Your Forstep Style seller account information are protected by a password. It is important that you protect against unauthorised access to your account and information by choosing your password carefully, and keeping your password and computer secure, such as by signing out after using our services. Forstep Style encrypts sensitive information (such as credit card numbers) using secure socket layer technology (SSL). Forstep Style follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Forstep Style receives it. Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Forstep Style will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active, or as needed to provide you services. If you no longer want Forstep Style to use your information to provide you services, you may close your account. Forstep Style will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please note that closing your account may not free up your email address, username, or shop name for reuse on a new account. You may inform us of any changes regarding your personal data and we may update or delete your personal data accordingly. We’ll respond to your request within a reasonable timeframe.
If you are a Forstep Style member, you can access, correct, change, and delete certain personal and/or business (company) information associated with your account by visiting your Forstep Style seller account settings.
We may update this policy from time to time. If we believe that the changes are material, we’ll definitely let you know by doing one (or more) of the following: (1) posting the changes on the Site, or (2) sending you an email or message about the changes. That way you can decide whether you want to continue using the Site. Changes will be effective upon the posting of the changes. You are responsible for reviewing and becoming familiar with any changes. Your use of the Site following the changes constitutes your acceptance of the updated policy.
Forstep Style’s Transaction Service (or “Transactonal Services”) are designed to facilitate registered members of the Site to place, accept, conclude, manage and fulfil orders for the provision of products and services online within the Site (“Online Transactions”), which may include certain services which will be either supported by third parties. Forstep Style Marketplace has the right to on hold, manage, change, upgrade, modify, limit or suspend the Transactional Services or any of its related functionalities or applications at any time temporarily or permanently without prior notice. Forstep Style further reserves the right to introduce new functionalities or applications to the Transactional Services or to future versions of the Transactional Services. All new features, functionalities, applications, modifications, upgrades and alterations shall be governed by this Agreement, unless otherwise expressly stated by Forstep Style Marketplace.
2.2 Members Only. Transactional Services are only available to registered members of the Site. Forstep Style shall have the full discretion and authority to refund to Buyer and/or release to Seller (both Buyer and Seller as defined below) all or part of the funds under the Online Transactions as Forstep Style Marketplace considers appropriate. If you are a Seller, you are required to give a valid VAT and valid payment account as a subject to verification.
2.3 Types of Transactions. Transactional Services on Forstep Style are available to types of Online Transactions permitted by Forstep Style only. For any type of Online Transactions, Forstep Style may limit any or all of the Transactional Services to a specified group of members in accordance with the relevant Transactional Terms. The types of Online Transactions and other benefits, features and functions of the Transactional Services available to a registered member may vary for different countries and regions. No warranty or representation is given that the same type and extent of transactions, benefits, features and functions will be available to all members.
2.4 Refuse or Cancel Transactions. Forstep Style reserves the right, at our sole discretion, to manage any Online Transaction for any reason. Some situations that may result in an Online Transaction being rejected or canceled include where problems are identified by payment partner, where payment partner has a reason to believe the Online Transaction is unauthorized, violates any law, rule or regulations or may otherwise subject Forstep Style to liability.
2.5 Buyer Protection Plan. Forstep Style Marketplace provide buyer protection for all Online Transactions made on the Site. All professional sellers on Forstep Style, upon entering into a separate agreement with Forstep Style, are by default agreeing to the Money Back Guarantee Program as designed by Forstep Style. Sellers also agrees to permit and hereby authorize Forstep Style to deduct, withold, cancel and dispose any transactions or deposits provided in accordance with the terms under the relevant buyer protection up to 90 days following the purchase date. Buyer acknowledges and agrees that the protection afforded to you under a buyer protection plan applies to all Online Transactions and the purchase falls within the buyer protection plan’s scope. Buyer acknowledges and agrees Forstep Style will add guarantees for the seller on such Online Transactions within the scope of Buyer Protection Plan. The guarantee service will be performed according to the agreement reached between the guarantee service provider and the Seller.
2.6 Transactional Terms. For any type of Online Transactions, Forstep Style may impose additional restrictions, limitations and prohibitions as well as penalties for any violations in the relevant Transactional Terms.
If you have questions, concerns or suggestions in accordance to such aspects from this agreement, please contact Forstep Style’s Support team by sending an email to [email protected]
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Forstep Style Marketplace